Shipping & Return
Return or refund policy
Wellshop.pk is providing the reliable refund and return policy for satisfying the customer regarding the service of online shopping in Pakistan.
1. Customer can also get the refund or return of products that may be received as damaged, faulted, malfunctioned, or wrong.
2. Customers have to claim for refund or return within 3 days after receiving the product, otherwise the return or refund request will consider as invalid.
3. In case of receiving damaged products, customer should send the product back to us and the refund process will proceed further, within 2 to 3 days. Team will check and verify the damage product before any proceeding of return or refund.
4. In case of Malfunctioned products, Customer needs to provide us complete detail within 3 days of delivery. We will share the detail with the supplier and confirm the validity (refund or return) within 5 to 10 days.
5. Before to use any electronic product make sure not to plugging in an 110V electronic appliance into a 220V socket, otherwise we will not responsible for any refund or return.
6. There will be no refund or return policy for the following type of items
* Apparel items
* DVDs, CDs
* Video games
* Products without any Serial number or UPC
* Items with tag "This product is not eligible for returns"